Whether you’re registering a new LEI, renewing an existing code or updating ownership data, our FCA‑screened agents are here to guide you. Typical requests we handle:
| Channel | Availability | Average first response |
|---|---|---|
| Phone | Mon - Fri | 1 |
| 24/7 Monitoring | 1 | |
| Live Chat | Mon - Fri | 1 |
| Business hours | 1 |
We respond to all tickets within 60 minutes and aim to resolve within 4 hours.
Custom contracts guarantee < 30 min response and < 2 h resolution; contact sales for details.
Articles covering registration, renewal, transfer and updates.
2‑minute clips embedded in help articles.
board resolution, merger notification, parent‑override form (free downloads).
